Returns & Refunds Policy
30-Day Returns
Eligible items may be returned within 30 days of delivery.
To qualify for a return, the glove must be:
- unused or only lightly tried on
- free from game or practice use
- free from alterations or customer-caused damage
Original packaging should be included when reasonably possible.
Start a Return
To request a return, email support@anawinofficial.com with your order number and the reason for the return.
Break-In Service
Gloves that receive ANAWIN Break-In Service remain eligible for return, provided they otherwise meet the return requirements above.
Return Shipping
For eligible U.S. returns, ANAWIN will provide a prepaid return shipping label.
Original Shipping Charges
Original shipping charges are non-refundable, except when the order was defective, damaged, or incorrect.
Non-Returnable Items
There are currently no product categories designated as non-returnable.
Refunds
After a returned item is received and inspected, approved refunds will be issued within 3–5 business days.
The time it takes for the refund to appear in the customer's account after issuance may depend on the bank or payment provider.
